Last Updated: 2025-10-23 17:13
WHATX Terms and Conditions
Effective Date: June 1, 2025
Last Updated: May 15, 2025
1. Acceptance of Terms
By accessing or using WHATX ("Service"), operated by EVYX ("WHATX ," "we," "us"), you agree to these legally binding Terms and Conditions. If you represent a business, you warrant that you have the authority to bind that entity.
2. Service Description
WHATX is an AI-powered WhatsApp Business CRM platform that provides:
Automated customer engagement using AI chatbots (text & voice).
Campaign management and automation flows for WhatsApp Business.
Integration with third-party platforms like Meta, Shopify, Google, and Facebook.
API and Webhook access for advanced customization.
Compliance with WhatsApp Business and Meta policies is mandatory.
3. Account Registration
A. Eligibility:
You must be at least 18 years old or a legally registered business.
Provide accurate and up-to-date information during registration.
B. Account Security:
You are responsible for all activities under your account.
Notify us immediately of unauthorized use at info@directechno.com.
4. Payment Terms
A. Fees:
Paid plans are billed monthly or annually in USD.
You are responsible for all applicable taxes.
B. Renewals & Cancellations:
Subscriptions auto-renew unless canceled at least 48 hours before renewal.
No refunds for partial subscription periods or unused features.
5. Acceptable Use Policy
You agree NOT to:
Violate WhatsApp or Meta Business policies (e.g., spam, illegal content).
Reverse-engineer, hack, or disrupt the integrity of the Service.
Upload viruses, malware, or phishing content.
Use the Service for emergency, critical, or life-saving purposes.
Violations may result in immediate suspension or termination of your account.
6. Data Ownership & Privacy
You retain ownership of all data uploaded to WHATX .
We act as a data processor and process data according to our Privacy Policy and applicable laws (GDPR, CCPA).
You are responsible for obtaining lawful consent from your end-users.
7. Intellectual Property
WHATX owns all rights to its platform, code, trademarks, logos, and technology.
You own your customer data and content.
You receive a limited, non-transferable license to use the Service for business purposes only.
8. Third-Party Integrations
Integrations with Meta, Shopify, or other services are subject to their respective terms.
We are not liable for outages or issues caused by third-party services.
9. Limitation of Liability
We are not liable for:
Indirect, incidental, or consequential damages.
Losses from service interruptions or third-party outages.
Your breach of WhatsApp or Meta policies.
Maximum liability is limited to six (6) months of your paid subscription fees.
10. Termination
You can cancel your account anytime through your dashboard.
We may terminate accounts for violations with 30 days’ notice (or immediately for severe breaches).
After termination, your data will be deleted within 60 days, unless required by law.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Texas, USA.
Disputes will be resolved via binding arbitration under AAA Rules in Texas.
Class-action waivers apply.
12. Modifications
We may update these Terms at any time. Updated versions will be posted at www.elmujib.com/terms. Continued use of the Service means you accept the changes.
13. Contact Information
EVYX (WHATX )
Address: Texas, United States of America
Phone: +1 (707) 961-7013