Whatx Privacy Policy

Effective Date: June 1, 2025

Last Updated: May 15, 2025

1. Introduction

When you use Whatx ("Service"), you trust us with your information. We take this responsibility seriously and are committed to protecting your data while giving you control over it. This Privacy Policy explains:

What information we collect.

Why we collect it.

How you can manage your information.

Definitions:

Whatx ("we," "us," or "our"): Operated by EVYX, located in Texas, USA.

Personal Data: Any information that identifies an individual.

Customer/Client: A business entity with a service agreement with Whatx.

2. About Whatx

Whatx is a WhatsApp Business CRM platform that enables businesses to:

Store, analyze, and manage customer conversations.

Integrate with third-party messaging and CRM systems.

Use AI-driven tools for automation and engagement.

We protect all Personal Data—whether used for our purposes or processed on behalf of Clients.

3. Information We Collect and How We Use It

A. To Provide the Service

Service Data: Messages and related customer information processed on behalf of clients.

Stored securely on cloud servers in compliance with U.S. standards.

Automatically deleted after 30 days unless retention is legally required.

Account Information: Name, email, phone number, payment details for billing and support.

Third-Party Integrations:

Limited to authorized connectors like Google, Facebook, Shopify.

B. For Business Operations

Demo Requests: Name, job title, company, WhatsApp number, and email.

Marketing: Optional; you may unsubscribe anytime.

Support & Inquiries: Contact details for assistance or complaints.

C. Service Enhancement

Usage Analytics: IP address, browser type, device info (for security and performance improvements).

Cookies: Used for functionality and analytics (see Cookie Policy).

4. Data Sharing & Disclosure

We do NOT sell or rent your data. We only share it when:

With service providers under strict confidentiality (e.g., cloud hosting, payment gateways).

For legal compliance with U.S. laws or fraud prevention.

In business transfers such as mergers or acquisitions.

5. Your Rights Under U.S. Law (CCPA & Others)

You have the right to:

Access or correct your data.

Delete your account/data (email privacy@elmujib.com).

Opt out of marketing communications.

Request data portability in a machine-readable format.

Non-discrimination for exercising rights.

How to exercise your rights:

Email: privacy@elmujib.com

Address: EVYX, Texas, United States

We will respond within 45 days.

6. Security Measures

Encryption: Data encrypted in transit and at rest.

Access Controls: Role-based access to sensitive data.

Regular Audits: Security compliance checks.

Employee Training: Privacy and security awareness programs.

7. International Data Transfers

If data is processed outside the U.S., it is protected under GDPR-equivalent safeguards (e.g., SCCs).

8. Mobile App & Integrations

Our app may request optional permissions (contacts, camera) to facilitate messaging features.

Google Sheets and other plugins only use data for messaging tasks and do not share data externally.

9. Children’s Privacy

We do not target or allow use by individuals under 16. Contact us if you believe a child provided data.

10. Updates to This Policy

Any updates will appear on www.elmujib.com/privacy with a revised effective date. Continued use means acceptance.

11. Contact Us

For questions or concerns:

Email: info@evyx.net

Phone: +1 (707) 961-7013

Address: EVYX, Texas, United States

Cookie Policy

Purpose: Analytics, login sessions, improved functionality.

Opt-Out: Adjust browser settings or use our cookie preference center.

Third-Party Analytics: Google Analytics (opt-out via Google tools).

Do Not Track: We currently do not respond to DNT signals.